Shipping Information
At No Face Cases, we strive to provide you with the best shopping experience, including fast and reliable shipping. Below you will find detailed information about our shipping policies, costs, and delivery times.
Shipping Policies
Processing Time:
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods:
- Standard Shipping
- Express Shipping
Shipping Costs
Domestic Shipping:
- Standard Shipping for items for small items such as phone cases: $6
- Standard Shipping for items for bigger items such as clothing: $14
- Express Shipping for items for small items such as phone cases: $12.70
- Express Shipping for items for bigger items such as clothing: $15.70
International Shipping:
- Rates vary based on destination and shipping method. Please see the shipping calculator at checkout for exact costs.
Delivery Times
Domestic:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
International:
- Delivery times vary based on destination. Typical delivery time is 7-21 business days.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier’s website.
Frequently Asked Questions (FAQs)
Q: Can I change my shipping address after placing an order? A: Unfortunately, we cannot change the shipping address once the order has been processed. Please ensure all details are correct before completing your order.
Q: Do you ship to PO Boxes or APO/FPO addresses? A: Yes, we do ship to PO Boxes and APO/FPO addresses. However, the express delivery must be chosen for that option.
Q: What if my package is lost or damaged? A: If your package is lost or damaged in transit, please contact our customer service team at sales@nofacecases.com with your order details. We will assist you in resolving the issue as quickly as possible.
Q: Are there any customs fees for international orders? A: International orders may be subject to customs fees and import duties. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Contact Us
If you have any further questions or need assistance with your order, please do not hesitate to contact our customer service team:
- Email: sales@nofacecases.com
- Instagram: @nofacecases
Thank you for shopping with No Face Cases. We appreciate your business and are here to help ensure you have a smooth and enjoyable shopping experience.